Overview
This document will cover installing the ConnectSecure Vulnerability Scan Agent for V4 using different methods.
Instructions
You must be at the company level to see the installer options; they will not display globally.
Tap on Overview > Agents > Download Agent icon.
Select the desired operating system: Windows, Mac, Linux, or ARM.
Windows
Web Installer (Download)
Tap this option to download the ‘cybercns_webinstaller,’ which comes as a Windows Application (*.exe) and should use the ‘Run as Administrator’ option when installing.
The system will prompt you to save the application (.exe) to your desired location; choose and click save.
Browse to the location of the download. It’s called ‘cybercns_webinstaller_ID’.
Run the application as administrator to install the agent.
The command prompt will appear temporarily and display the installation progress.
Once the CyberCNSAgent service is successfully started, the prompt will close out automatically.
Installation using Web Installer is completed.
Command Line (Download)
Tap on the download option to use the command prompt installation method.
You will be prompted to save the application called ‘cybercnsagent’ (.exe) to a location of your choice.
Tap save to continue.
To install, open the Command Prompt as Administrator.
Use the change directory command and navigate to the location where you saved the ‘cybercnsagent.exe’ application from the download step earlier.
Run the following command:
cybercnsagent.exe -c <CompanyID> -e <TenantID> -j <User_Secret> -i
Agent installation should start and be completed with a successful message, and the CyberCNSAgent service should be started.
Installation using Command Prompt is completed.
PowerShell (Copy to Clipboard)
(preferred installation method)
Tap the Copy to Clipboard button to copy the prebuilt PowerShell script to your clipboard.
Open PowerShell as Administrator and run the script.
The script will begin the agent download process first, which shows in the PowerShell window.
Once the download completes, the script will need a return/enter to start and complete the installation.
Tap Enter.
Once the CyberCNSAgent service is started, you can close PowerShell out.
Installation using PowerShell (Copy to Clipboard) is completed.
MSI via GPO
Refer to our KB here: How To: Install ConnectSecure Agent MSI via GPO
Mac
Terminal (Copy to Clipboard)
Select the Mac option, then use the Copy to Clipboard button.
Launch the MAC Terminal
Execute: sudo su (enter the password)
Execute: paste the command copied to the clipboard
MAC Agent Install Completed
Installer PKG
Select the Mac option, then tap the Download button.
Launch the Terminal
Run the following commands
MAC PKG Agent Install Completed
Linux
Terminal (Copy to Clipboard)
Select the Linux option, then use the Copy to Clipboard button.
Launch the Terminal
Execute: su root (enter the root password)
Execute: paste the command copied to the clipboard
Linux Agent Install Completed
ARM
Terminal (Copy to Clipboard)
Installing V4 Agent on AWS EC2 Server
Before installing the agent, you must configure your EC2 instance’s Security Group to permit communication with the ConnectSecure platform. This step is critical for proper Agent functionality in AWS.
The Security Group acts as a virtual firewall, and it must be updated to allow both inbound and outbound traffic required by the Agent. Without this configuration, the Agent may install successfully but will be unable to check in or transmit data to the ConnectSecure portal.
Find Your Required IP/Domains to Whitelist using the below link
Configure Your AWS EC2 Security Group
Log in to your AWS Management Console.
Navigate to the EC2 service.
In the left-hand menu, go to Network & Security > Security Groups.
Find and select the Security Group that is attached to your EC2 instance.
Select the Outbound Rules tab.
Click Edit outbound rules.
Add Allow rules for all the required IPs, domains, and ports from the Whitelisting document above.
Select the Inbound Rules tab, click Edit inbound rules, and add Allow rules for the exact same IPs, domains, and ports.
Save the rules for both inbound and outbound.
Step-by-Step Installation Procedure
These instructions are the standard V4 agent installation. You will retrieve a pre-configured command directly from your ConnectSecure portal.
Log in to your ConnectSecure portal - https://myconnectsecure.com/sign-in?tenant_name=CHANGEME
Navigate to the Company > Overview > Agents > Download Agent icon.
A window will appear. Select the operating system that matches your EC2 instance (e.g., Windows or Linux).
Windows Server EC2 Instance
Select the Windows tab.
Click the Copy to Clipboard button under the PowerShell option (this is the preferred method).
Log in to your Windows EC2 instance via RDP (Remote Desktop).
Open PowerShell as an Administrator.
Paste the script you copied from the portal and press Enter.
The PowerShell script will download the agent, install it, and start the service.
Linux EC2 Instance
Select the Linux tab.
Click the Copy to Clipboard button for the Terminal command.
Log in to your EC2 instance via SSH.
Elevate your privileges to root by running: sudo su
Paste the command you copied from the portal and press Enter.
The script will download, install, and configure the agent automatically.
For your reference, here is the main documentation article this guide is based on:
Agent Installation Guide: How To: Install V4 Agent
Once you have configured the Security Group and run the installation script, the agent should start the "CyberCNSAgent" service. Within a few minutes, you should see the new asset appear in your ConnectSecure portal under Overview > Agents.
RMM or Script Install
NOTE: If you are planning to deploy ConnectSecure V4 Agent through your RMM or similar scripting engine(s), please use the following URL, which has no expiration:
https://configuration.myconnectsecure.com/api/v4/configuration/agentlink?ostype=windows
>>supported ostype keys
For Windows -> windows
For Linux -> linux
For MAC -> darwin
For ARM / Raspberry Pi. -> arm
Need Support?
Do you need help? You can access our support portal to create, view, and update tickets anytime.
https://cybercns.freshdesk.com
Click below to be directed to our secure support portal or email support@cybercns.com to open a ticket.
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